Frequently

Asked Questions

Questions asked by advertisers

I have a question about advertising / becoming an advertiser.

You can learn more about becoming a sponsoring advertiser by calling us at (800) 824 8311. A sponsorship coordinator will help you find the golf courses we work with in your area and help you decide which ones would be the best for your business. They will also explain the product types available at each golf course, pricing information and answer any questions you may have about the production and design process. We want you to call if you have any questions! There is never any obligation to sign up, and our sponsorship coordination team is always happy to share information with you.

How does sponsor advertising work?

Sponsor advertising is a mutually beneficial arrangement between the golf course and businesses in their local community.

Business owners pay to advertise on a product at a local golf course. The money their business spends on the advertisement covers the cost of the product for both the golf course and the advertiser. The business gets to reach an exceptionally desirable demographic for a minimal cost, and the golf course receives products for free they would otherwise be spending thousands of dollars for.

Bench Craft Company handles the actual design and manufacturing of each custom product and advertisement at their corporate headquarters in Portland, Oregon. After the product is created and the advertisement is approved, the product is shipped to the golf course for distribution or installation.

WHEN WILL MY AD ARRIVE AT THE COURSE?

Because of the complex nature of the printing process and the fact that we work with each golf course and every sponsor individually to custom create their artwork, it can be difficult to pinpoint a specific print date. If you need to know when your advertisement will arrive at the course, customer service can help you. You can reach them at (800) 824 8311 ext 740.

I HAVE A CONCERN ABOUT MY ACCOUNT, WHO DO I TALK TO?

Our goal is to ensure the satisfaction of every customer we work with. If you have any concerns, please call customer service at (800) 824 8311 ext 740 and they will work with you to resolve any issues you may be experiencing. You can also email them at [email protected]. Customer service is available Monday through Friday 7am until 5pm PST.

Questions asked by golf courses

HOW DO I BECOME A SPONSORED GOLF COURSE?

You can learn more about becoming a sponsored golf course by calling our golf course relations team at (800) 824 8311 ext 230. They can help you determine what products your golf course is eligible for and discuss the design, installation and sales process with you at that point. Our golf course relations team can also send you product samples for your review.

WHAT IS MY GOLF COURSE FINANCIALLY RESPONSIBLE FOR?

Your golf course is not financially responsible for any costs associated with our products. There are no hidden costs, no upgrade fees, and no design charges. All expenses are 100% covered by the local businesses who advertise on your products.

HOW DO I SUBMIT ARTWORK FOR MY GOLF COURSE?

Before we begin designing your course guides or scorecards, we will need to speak to someone at your golf course to make sure we have the most accurate and up to date information available to work with. It is helpful if we can have a copy of your logo, scorecard, website address and any large golf course photos you may have available.

You can submit your information in the following ways:
Call our product designers at (844) 200 1126 option 2
Email [email protected] (include your golf course name, city and city in the subject line)
Fax (503) 214 4402
Mail PO Box 6343, Portland, OR 97228
Fedex 16600 SW 72nd Avenue Building #10, Portland, OR 97224

WHY HAVEN’T I SEEN A PROOF YET?

Most often, we are still gathering sponsors for your golf course. If you haven’t submitted artwork yet, you should do it now. If you are still concerned about the timeline, please give us a call at (800) 824 8311 ext 230 and we will work with you to make sure everything is done to your satisfaction. We will not go to print without giving your golf course the chance to submit information, view an initial proof, make any necessary revisions and approve a final layout.

HOW DO I ORDER MORE COURSE GUIDES AND SCORECARDS?

When you are ready to order more products, please call us at (844) 200 1126 option 2 or email us at [email protected]. It usually takes 2-3 weeks for production and shipping.

Still have questions?
Give us a Call

We understand your time is valuable, and sometimes you just want to talk with a real person. We’re always here to help.

1 (800) 824 8311

You can always send us a message instead.


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